All products in our store are 100% genuine. You can verify their authenticity by checking our official website or visiting our physical stores. Our mission is to solve the issues you may encounter when purchasing trendy blind boxes, making the process more convenient and professional. We do not want to lose your trust due to counterfeit products. We hope you will introduce more friends to shop with us at popbox. Additionally, we have official authorization within China, and Pop Mart provides invoices. Don’t worry about any issues with the purchasing process. We wish you a pleasant and worry-free shopping experience

It takes us 3-7 days to prepare your order and it usually takes 7-15 business days to receive your order after it is shipped. We will do our best to deliver on time.

No, after you ordered in our website, there won't be any extra charges of tariffs or tax, we will cover it all. No matter which country you are in, we will make sure ship to your address without any tariffs.

After we upload the tracking number, you will receive an email from our system about your tracking number, please click the tracking number to go to the carrier website for the tracking.

Please DM us on EMAIL(support@popboxss.com) for further conversation about blind box wholesale.We always welcome friends from all over the world to visit our warehouse based in Fujian China.